Privacy Policy

Zone 6, LLC ("Zone6 Hosting," "we," "us," or "our") operates the website zone6hosting.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

• Name, email address, phone number, and mailing address when you register for an account or place an order
• Payment information (processed securely by our payment processor — we do not store full card numbers)
• Communications you send us via email, contact forms, or support tickets
• Domain registration details required by ICANN regulations

Information Collected Automatically

• IP address, browser type, operating system, and referring URLs
• Pages visited, time spent on pages, and navigation patterns
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

• Provision and manage your hosting services, domains, and account
• Process payments and send billing communications
• Respond to support requests and customer service inquiries
• Send transactional emails (order confirmations, renewal notices, service alerts)
• Send marketing communications, if you have opted in
• Improve our website, products, and services
• Comply with legal obligations and enforce our Terms of Service
• Detect, prevent, and address fraud, abuse, and security incidents

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (payment processors, data centers, email delivery services), bound by confidentiality agreements
• Domain registries and registrars as required for domain registration and WHOIS purposes
• Law enforcement or government agencies when required by law, subpoena, or to protect the rights and safety of Zone6 Hosting or others
• Successor entities in the event of a merger, acquisition, or sale of assets, with notice to affected users

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We retain billing and transaction records for a minimum of seven (7) years as required for tax and legal compliance. You may request deletion of your account data subject to our legal retention obligations.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data centers, and access controls to protect your information. No method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using commercially reasonable means.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at support@zone6hosting.com.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time

To exercise these rights, contact us at support@zone6hosting.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@zone6hosting.com
• Phone: 877-405-2193
• Mail: Zone 6, LLC, 30 N Gould St, Ste 5129, Sheridan, WY 82801 US